Privacy Policy
Last updated: August 2026
Your privacy is important to me. This Privacy Policy explains how personal information is collected, used, and protected when you visit this website, make an enquiry, or have a private reading with me.
Information I Collect
If you contact me through this website or by email, I may collect information that you choose to provide, including:
- Your name
- Your email address
- The contents of your message or enquiry
- Any other information you choose to provide
This information is used only for the purpose of responding to your enquiry, arranging or providing a reading, and communicating with you where necessary.
Privacy During Readings
Psychic and mediumship readings are private and confidential. During a reading, you may choose to discuss or disclose personal or sensitive information. Any information shared with me during a private reading will be treated in confidence and will not be shared with other people unless I am required to do so by law or there is a serious and immediate concern for someone's safety.
I do not intentionally make written or audio recordings of the personal information discussed during a reading unless this has been specifically agreed with you beforehand.
How Your Information Is Used
I will only use your personal information where necessary to:
- Respond to enquiries
- Arrange and manage bookings
- Provide the services you have requested
- Communicate with you regarding your reading or enquiry
- Meet any legal, accounting, or regulatory obligations
Your personal information will not be sold or provided to third parties for marketing purposes.
How Long Information Is Kept
Personal information is kept only for as long as reasonably necessary for the purposes for which it was collected, or where I am required to retain it for legal, tax, or accounting purposes.
Enquiries that do not result in a booking will not be retained longer than necessary.
Third-Party Services
The website may use trusted third-party providers for services such as website hosting, email, online booking, or payment processing. Where these providers process personal information, they may have their own privacy policies and data protection obligations.
Payment card information is not collected or stored directly by me where payments are handled by a third-party payment provider.
Your Data Protection Rights
Under UK data protection law, you may have rights in relation to your personal information, including the right to request access to the information held about you, ask for inaccurate information to be corrected, or request deletion of your personal information in certain circumstances.
If you would like to exercise any of these rights, please contact me using the contact details provided on this website.
Cookies
This website may use essential cookies required for the website to operate correctly. If additional cookies, such as analytics or marketing cookies, are used, information about these will be provided through the website's cookie settings or cookie notice where required.
Changes to This Privacy Policy
This Privacy Policy may be updated occasionally to reflect changes to the website, services, or legal requirements. The latest version will always be published on this page.
Contact
If you have any questions about this Privacy Policy or how your personal information is handled, please contact:
Denise Taylor-Dunn – Psychic & Medium
hello@denisetaylordunn.com